Service & Support
Prevost maintains a network of factory-owned service centers across North America — plus 24/7 roadside assistance through the PASS program.
Whether you need scheduled maintenance, emergency repairs, or roadside help, a Prevost service center is never far away.
Find a Service Center
13 factory-owned Prevost service centers across the United States and Canada.
Canada (5)
United States (8)
Prevost — Winter Garden
1300 Green Forest Court, Winter Garden, FL 34787
Winter Garden, FL
(866) 726-6235Prevost — South Plainfield
201 South Avenue, South Plainfield, NJ 07080
South Plainfield, NJ
(800) 223-0830Prevost — Goodlettsville
800 South Cartwright, Goodlettsville, TN 37072
Goodlettsville, TN
(877) 299-8881Prevost PASS: 24/7/365 Roadside Assistance
The Prevost Action Service System® (PASS) is a 24/7/365 resource designed to assist coach operators in managing their fleets more efficiently and conveniently.
PASS Emergency Response comes to the aid of customers anywhere in the United States and Canada, helping to get their coaches back on the road fast.
1-800-463-7738Available 24 hours a day, 7 days a week, 365 days a year
What PASS Covers
- Toll-free assistance from qualified and trained representatives
- 24/7 technical advice
- Help finding the nearest qualified road service
- Emergency maintenance assistance and towing
- Scheduling for emergency service appointments
- Help with related financial matters and warranty claims paperwork
When to Call PASS
- Chassis or drivetrain issues
- Roadside emergencies
- Need to find the nearest service center
- After-hours situations requiring immediate help